Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal obligations.
Data related to orders and accounting records is retained for ten years in accordance with Swiss law. Your customer account data is retained for as long as your account remains active. Data used to send marketing communications is retained until you withdraw your consent. Cookies are retained for a maximum of thirteen months when they require your consent.

Your email address is required to receive our electronic communications (information, promotion).

Your last name, first name, email address and date of birth are required to create your customer account, as well as your telephone number for the follow-up of your order.

You must provide your first name, last name, email address, and shipping address to complete your order. The information required for payment is processed directly by our secure payment service providers. Sekoya SA does not have access to your full credit card information.

The provision of your email address is necessary to receive the above communications and is entirely optional.

Some of our service providers may be located in Switzerland, the European Union, or other countries. When personal data is transferred abroad, Sekoya SA ensures that such transfers are governed by the safeguards provided for under applicable law, including the Standard Contractual Clauses approved by the European Commission or any other mechanism recognized under Swiss law. Sekoya SA implements the necessary measures to ensure the security and confidentiality of personal data.

Our website uses cookies that are necessary for its operation, as well as—subject to your consent where required—cookies for audience measurement, personalization, and marketing.

You can accept, reject, or customize the use of these cookies at any time through our consent manager. Cookies necessary for the website to function cannot be disabled.

You may request from the data controller access to your personal data, as well as the rectification or erasure of such data.

Under applicable law, you may also request the restriction of processing, object to certain processing activities, withdraw your consent when it serves as the basis for processing, and, when the conditions are met, exercise your right to data portability. You may also file a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or, where the GDPR applies, with the competent supervisory authority. You can update all your personal information in the “My Account” section. For any other requests regarding the modification or deletion of personal data, please contact us by sending your request in writing to Sekoya SA, rue Galilée 4, 1401 Yverdon-les-Bains, Switzerland. You may also contact us by email at contact@sekoya.swiss. To facilitate the processing of your request, you must include your last name, first name, and email address.
If there is any doubt regarding your identity, Sekoya SA reserves the right to ask you to verify your identity by providing a valid form of identification. Sekoya SA is committed to responding to you within 30 days of receiving your request. Given the complexity and volume of requests, this period may be extended by 30 days.