Customer account

Would you like to order from Sekoya? Simply create a customer account with us!

Click on the user account icon in the menu. In the window that opens, click on "Create account."

Fill in all the fields. Choose a secret password and confirm your entry by clicking on the "Create account" button. Done!

When you log in to your sekoya.swiss account later, you will be asked for your password and email address.

In accordance with our data protection policy, your login details are secure on our site and Sekoya will not use them under any circumstances.

Click on the user account icon:

To log in to your customer account, simply enter your email address and password.

To create a customer account if you are not yet a Sekoya customer. Simply click on "Create an account."

To request a new password, simply click on "Forgot your password?" and then enter your email address in the field provided. It is essential that you enter the email address you used to create your customer account.

In your customer account, under the menu item "My details", you have the possibility to change your personal data and your postal address.

You can also define a different delivery address by clicking on "Add a new address".

After making the changes, click "Save" to confirm the changes.

For technical reasons, you cannot change your email address. contact us and we will be happy to help you.

Click on the user account icon. In the window that opens, at the bottom, click on "Forgot your password" and enter your email address. You will then receive a link by email allowing you to reset your password and create a new one.

If you wish to delete your customer account, please contact our customer service. Please enter the email address you use for your Sekoya customer account.

Please note that we can only delete your customer account under the following conditions:

• You are not involved in a return procedure.
• You have no current orders. If you placed an order less than 30 days ago, your account will be deleted as soon as your right to return expires.
• All your orders are paid for.

If the above conditions are not met, we will not be able to delete your account.